Privacy Policy | গোপনীয়তা নীতি
Last Updated: July 2026
At Matir Bank | মাটির ব্যাংক, accessible from matirbankbd.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document contains types of information that is collected and recorded by Matir Bank and how we use it.
Matir Bank is a proudly owned and operated sister concern of EDesk IT (operating under ARAR Trade License). If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
When you visit our online shop, make a purchase, or interact with our Facebook Page, we may collect the following information to process your orders smoothly:
- Personal Information: Name, delivery address, phone number, and email address.
- Order Details: Information about the products you buy from our online or offline shop.
- Log Files: Like most standard websites, Matir Bank uses log files. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Process, fulfill, and safely deliver your orders.
- Understand and analyze how you use our website to improve our user experience.
- Communicate with you, either directly or through our customer support team, to provide updates regarding your orders or promotional offers.
- Prevent fraudulent transactions and ensure technical security.
3. Cookies and Web Beacons
Like any other website, Matir Bank uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
4. Third-Party Privacy Policies
Matir Bank's Privacy Policy does not apply to other advertisers, payment gateways (like bKash/Nagad/SSLCommerz), or external delivery courier websites. We advise you to consult the respective Privacy Policies of these third-party services for more detailed information on their practices.
5. Data Protection & Security
Backed by the technical support of EDesk IT, we prioritize the security of your personal data. We use secure servers and standard security protocols to ensure that your personal information is protected from unauthorized access, loss, or alteration.
6. Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Matir Bank does not knowingly collect any Personal Identifiable Information from children under the age of 13.
7. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.
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